Política de reembolso
Returns & Exchanges
We hope that you are completely satisfied with your Alegria’s purchase, but if for some reason you are not satisfied and would like to return or exchange any product(s), please refer to the following policy:
If for some reason you are not satisfied with anything you purchased from our online store, you may return it to us within thirty (30) days of the receipt date for an exchange or refund. We do not refund shipping charges, and you are responsible for paying the cost of shipping the product(s) back to us (including the cost of insurance, if you choose to insure the package). After thirty (30) days, we will not accept returns or exchanges for any reason other than for manufacturer defect.
Please include a note in your package indicating your original order number, your reason(s) for returning the product(s), and whether you want an exchange or refund.
Ship your package to:
Alegria Soaps/Jabones Alegria
Garden Plaza, Local #13
Playa Tamarindo, Guanacaste
We rarely run out of stock, but if we do, we will place your missing items on backorder and ship them as soon as they become available.